The Investigational Product Is Different
Part of Research Assistant (ASSIST) Training: Preparing Visits, Rooms and Supplies.
About 1 minutes. Free, in your language, no account needed.
Not ordinary stock
The study treatment is controlled to a degree that surprises people. Every unit that arrives is recorded, every unit given out is recorded against a participant, and every unit returned or unused is counted.
At the end, the numbers must add up. Shipped equals dispensed plus returned plus destroyed plus remaining. A gap is a serious finding.
Storage conditions are a requirement
Many products must be kept within a temperature range, and the temperature is monitored and logged. If it goes outside the range, that is an excursion and it must be reported before the product is used again.
Do not put a product back in a fridge you know has been out of range, and do not decide yourself that a short excursion was probably fine. Someone has to assess it.
Almost certainly not your task
Dispensing is usually restricted to the pharmacist or specifically delegated staff. Unless dispensing is on the delegation log next to your name, you do not hand study treatment to a participant, even if they are standing there and it is ready.
You may well be asked to help with counting, logging or checking deliveries. Those are real tasks and they are done exactly as written.
If you notice something wrong
A fridge door left open. A temperature alarm. A box that arrived warm. A count that does not match.
Report it immediately and do not try to resolve it yourself. These are the moments where speed genuinely matters, because product that may have been compromised must not reach a participant.